10 Enterprise Requirements for Critical & Emergency Alerts: #9 2-way communication

Another area I have written about in the past is the importance of 2-way communication over SMS, Email, Voice, etc. Sometimes in a critical or emergency situation, an alert recipient is in an area where they cannot get to safety. As such, it is very important to allow them to respond to the alert to get first responders to them. …Dr. Sue Abu-Hakima, CEO Amika Mobile

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